Shipping Policy

Thank you for choosing Exinova Shopping (P) Ltd. We strive to provide you with the best shopping experience possible, including seamless shipping and delivery services. Please review our shipping policy below to understand how we process and deliver your orders.

Shipping Destinations 

We currently ship to addresses within India only. Unfortunately, we do not offer international shipping at this time.

Processing Time 

Orders are typically processed within 1-2 business days after they are placed. During peak seasons or promotional periods, processing times may be slightly longer, but we always aim to dispatch your order as quickly as possible.

Shipping Charges 

We offer free shipping on all orders above INR 500. For orders below this amount, a nominal shipping fee will be applied at checkout. Shipping charges are calculated based on the total weight of the items in your order and your location.

Delivery Time 

Delivery times vary depending on your location and the shipping method chosen at checkout. Once your order has been dispatched, you will receive a tracking number via email to monitor the status of your delivery. Estimated delivery times are as follows:

  • Metro cities: 2-4 business days
  • Tier 2 and Tier 3 cities: 4-6 business days
  • Remote areas: 6-8 business days

Please note that these are estimated delivery times and actual delivery may vary due to unforeseen circumstances such as weather conditions or logistical issues.

Shipping Carriers 

We partner with reliable courier services to ensure the safe and timely delivery of your orders. Our primary shipping carriers include [list of carriers, e.g., FedEx, Delhivery, etc.].

Shipping Restrictions 

Certain products may be subject to shipping restrictions due to their size, weight, or nature. These restrictions may vary depending on your location. Please refer to the product description or contact our customer service team for more information on any shipping restrictions that may apply to your order.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on the courier service’s website or through our order tracking page on our website.

Delivery Issues

If you encounter any issues with the delivery of your order, such as delays or damages, please contact our customer service team immediately. We will work diligently to resolve any issues and ensure that you receive your order in a timely manner.

Contact Us

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us at 8017244445. Our customer service team is available to assist you Monday through Friday, from 9:00 AM to 6:00 PM IST.

Thank you for shopping with Exinova Shopping (P) Ltd. We appreciate your business and look forward to serving you again soon!